For the past five years, SM Hotels and Conventions Corporation (SMHCC) has continued to strengthen its footprint in the Visayas through Park Inn by Radisson Bacolod. Since welcoming its first guests on July 8, 2021, the hotel has become more than just a place to stay. As the first internationally branded hotel in Bacolod City, it stands as a testament to SMHCC’s vision of bringing globally recognized hospitality experiences to emerging destinations across the Philippines.
Over the past five years, Park Inn by Radisson Bacolod has established itself as a trusted destination for both business and leisure travelers while fostering meaningful relationships with guests, partners, and the local community.
Opening during one of the most challenging periods in the hospitality industry’s history, the hotel demonstrated remarkable resilience through its steadfast commitment to its people, the planet, and the communities it serves. Guided by SMHCC’s sustainability-driven and service-oriented philosophy, Park Inn by Radisson Bacolod has continued to grow through strong partnerships, dedicated team members, and purposeful initiatives that have shaped its legacy over the past five years.
To commemorate this milestone, the hotel mounted a series of anniversary activities anchored on the theme of forging a lasting legacy.
The celebration began with a community medical mission in Barangay Canlandog, Murcia. In partnership with the Agora Refuge Center (ARC) Bacolod and the Philippine Air Force Tactical Operations Group 6, with the support of Barangay Captain Celso Belleza, the initiative provided residents with free medical consultations, medicines, and haircut services, embodying SMHCC’s commitment to creating a positive impact beyond its hotel walls.
On its official anniversary, Park Inn by Radisson Bacolod honored its “Moment Makers”—the passionate individuals whose dedication has been instrumental to the hotel’s success over the past five years. The celebration was attended by SMHCC executives, including Melissa Carlos, Vice President for Commercial, and Cathy Nepomuceno, Senior Vice President for Operations.
Highlighting the people behind the milestone, Ms. Nepomuceno shared, “A true legacy isn’t built within the walls of a building, but within the hearts of the people who run it. Our five-year success story was written by the collective passion of every Moment Maker here today.”
The gathering also served as a town hall and employee recognition ceremony, celebrating outstanding team members for their exceptional performance and consistently positive guest feedback.
The anniversary festivities culminated in “Legacy Night,” a celebration honoring the hotel’s valued clients, business partners, media friends, and content creators who have contributed to its journey. Guests enjoyed an evening of fellowship highlighted by raffle prizes, including concert tickets, Swim & Dine packages, and overnight stays at Park Inn by Radisson and other SM Hotels properties.
Leading the ceremonial toast, newly appointed General Manager Ramon Makilan expressed his gratitude to the community that has embraced the hotel over the years.
“When you combine Radisson’s world-class ‘Yes I Can!’ spirit with the undeniable sweetness of the Negrenses, you get an unmatched brand of hospitality that proudly puts the best of Bacolod on the map,” Mr. Makilan shared.
One of the evening’s highlights was the recognition of the hotel’s long-standing sustainability partners, whose collaborations have created meaningful environmental and social impact. The Philippine Air Force was recognized for supporting 19 community outreach activities, while the Negros Economic Development Foundation (NEDF) was honored for helping convert nearly 150,000 kilos of food waste. Green Solutions PH was likewise recognized for its partnership on the Biodiesel Project, which has transformed used cooking oil into more than 3,400 liters of biodiesel donated to coastal communities.
As Park Inn by Radisson Bacolod enters its next chapter, SMHCC remains committed to elevating hospitality experiences while creating lasting value for its guests, employees, partners, and communities. The hotel’s five-year journey reflects the company’s broader vision of developing world-class destinations that combine exceptional service with responsible business practices, meaningful community engagement, and environmental stewardship.
From introducing Bacolod City’s first internationally branded hotel to nurturing a culture of genuine Filipino hospitality, Park Inn by Radisson Bacolod stands as a testament to SMHCC’s commitment to shaping destinations that create memorable experiences and a lasting positive impact—one meaningful stay, one partnership, and one community at a time.
For more information, please visit https://smhotels.com.ph/
