Foodpanda Launches ‘PRO Weeks,’ Offering Up to 50% Off on Top Brands Across the Philippines

Foodpanda today announced the launch of ‘PRO Weeks,’ a limited-time savings event from September 1 to 15, offering exclusive deals and up to 50% off for its pandapro subscribers. The two-week campaign provides members with significant discounts and free delivery on food, groceries, and shop items from popular partners.

“Our goal with pandapro is to make ordering online more affordable and convenient for our customers,” said Pat Jacinto, Growth and Marketing Director of Foodpanda Philippines. “PRO Weeks is our way of providing even greater value on the meals and essentials people already love, reinforcing why a pandapro membership is the smartest way to save.”

The promotion highlights the benefits of a pandapro subscription, which includes year-round perks such as free delivery, exclusive vouchers, and discounts on thousands of restaurants and stores. During PRO Weeks, members will receive:

  • Up to 50% off select food and grocery vendors, including food delivery on Foodpanda restaurants.
  • Pandamart also offers up to 50% off.
  • Shops feature discounts such as P140 off Robinsons Supermarket and P100 off Puregold.
  • Members can enjoy exclusive stackable vouchers and bundles.

Foodpanda’s PRO Weeks campaign is designed to reward existing members and encourage new users to join and unlock instant access to discounts and year-round perks.

For as low as ₱33.30 per month with the 12-month plan, users can subscribe to pandapro in just a few taps: open the Foodpanda app, go to the pandapro section, choose a plan, then proceed to checkout to select a payment method and confirm.

With up to 50% off, free delivery, and exclusive vouchers, this proves that being a pandapro subscriber truly pays off. So whether it’s your favorite fast food, grocery staples, or a midnight snack, don’t just order—order smarter with Foodpanda.

How Nutritionist Jo Sebastian Makes Snacking More Mindful and Satisfying

Snacking doesn’t have to be about guilt or restriction – it can be part of a balanced diet, so says Nutritionist Jo Sebastian. In an Instagram post, Jo shows how mindful snacking can turn a simple bar of chocolate into a moment of joy and balance—an approach that snacks company Mondelēz International also champions worldwide.

Scrolling through Instagram, you might stumble upon a post by nutritionist and content creator Jo Sebastian—this time, in her kitchen, with a bar of chocolate in hand. Her video is refreshingly real: no lists of “forbidden foods,” no guilt-driven messaging. Instead, Jo invites her audience to share a sweet moment and learn about mindful snacking.

Jo is a Registered Nutritionist-Dietitian gaining quite a following on social media for her practical and relatable advise on food, health and overall wellbeing. She graduated BS Community Nutrition from the University of the Philippines, Diliman and is the founder of the online nutrition coaching community called HEAL with Jo and host of the Donut Box podcast. Jo’s goal is to make nutrition fun, easy and accessible with a focus on having a healthy relationship with food and the body!

She admits that she once lived with a long “not allowed to eat” list, which only made her crave and binge those very foods later on. It’s a familiar story for many Filipinos, who—according to the 2024 State of Philippine Snacking report by Mondelēz International and The Harris Poll —are among the world’s top snackers, often enjoying small bites up to three times a day. The difference, Jo explains, is that snacking doesn’t have to be a cycle of guilt and restriction. Instead, it can be balanced, satisfying, and even joyful.

Her approach is simple:

Step 1: Tune in to cravings. Rather than asking “Should I eat this?” she reframes it to “What can I add to make this feel good for me right now?” That might mean pairing chocolate with fresh berries or nuts, adding fiber and healthy fats to create a more filling snack.

Step 2: Portion it out. Putting your treat on a plate helps create awareness of how much you’re eating, instead of mindlessly snacking straight from the pack.

Step 3: Enjoy. The key is not restriction but paying attention to fullness and savoring the food.

Her message? Food isn’t just fuel—it’s joy, comfort, and part of life. And you always deserve to eat.

This philosophy is one that Mondelēz International, the maker of well-loved snacks like Oreo, Eden Cheese and Cadbury Dairy Milk, has been championing through its global initiative on mindful snacking. The company defines mindful snacking as being present and intentional about what and why you’re eating. It’s about finding the right snack, for the right moment, and made the right way.

Mindful snacking goes beyond portioning or pairing foods—it’s also about making space for enjoyment. Research from Mondelēz International’s annual State of Philippine Snacking report shows that consumers aren’t just snacking for hunger; they snack for comfort, connection, and self-care. For Filipinos, snacking is woven into daily life—whether it’s merienda with friends, a sweet treat after a long day, or a quick bite between tasks.

What Jo Sebastian highlights in her post is exactly what Mondelēz International hopes more snackers will embrace: that choosing a chocolate bar or a cookie or any type of snack doesn’t have to mean guilt. It can mean balance—adding something nutritious, savoring every bite, and knowing when you’re satisfied.

Because at the end of the day, snacks are not just about filling a stomach. They’re about filling a moment. And mindful snacking ensures that every moment is intentional and delicious.

Follow Jo on Instagram, Facebook and Tiktok and visit https://www.snackmindful.com/ for more snacking tips.

Immerse in a Rich Cultural Tapestry with the “Of Art and Wine” Series: “Her Hands: A Loom of Stories” Exhibit at Conrad Manila

The hotel unveils a group exhibit at the Gallery C that highlights the artistry of weaving.

Conrad Manila presents the 37th edition of its esteemed ‘Of Art and Wine’ Series with a compelling group exhibition titled “Her Hands: A Loom of Stories”, running from September 16 to November 15, 2025, in collaboration with Space_Alt Contemporary. Showcasing 34 works of seven female contemporary artists, namely: Kristine de Jesus, Anita del Rosario, Jane Ebarle, Mia Go, Katrina Raimann, Anina Rubio, and Maria Salvador, this new collection at the hotel’s Gallery C celebrates the artistry of weaving, through textile art, sculpture, and mixed media.

Her Hands: A Loom of Stories” emphasizes weaving, not only as a craft, but also as a vessel of memory, identity, and connection. Historically, this form of art is a profound expression of creativity and cultural identity, intricately linked to the role of women. Women have long been the custodians of this tradition, passing down techniques and stories through generations, preserving heritage and fostering community bonds.

From Left to Right: Messages delivered by Kaye Tinga, President of the Cultural Center of the Philippines; Mia Villanueva, President of the Philippine Textile Council; and Kristine de Jesus, on behalf of the seven featured artists.

Each thread woven into fabric carries not just color and texture but also the weight of history, emotion, and purpose. These threads transcend aesthetics, symbolizing resilience, unity, and the intricate connections between individuals and their cultures. By honoring the artistry of weaving and the pivotal role women play in this tradition, guests are invited to explore the deeper narratives embedded in each piece—celebrating both craftsmanship and enduring cultural legacies.

From Left to Right: Cathy Nepomuceno (Senior Vice President for Operations of SM Hotels and Conventions Corporation), Adelaida Lim (President Emeritus of the Philippine Textile Council), Kaye Tinga (President of the Cultural Center of the Philippines), Elizabeth Sy (President of SM Hotels and Conventions Corporation), Kristine de Jesus (featured artist), and Mia Villanueva (President of the Philippine Textile Council)

The exhibit opening at Gallery C, located on the hotel’s third level, was led by Elizabeth Sy, President of SM Hotels and Conventions Corporation; Cathy Nepomuceno, Senior Vice President for Operations of SM Hotels and Conventions Corporation; Mia Villanueva, President of the Philippine Textile Council; Adelaida Lim, President Emeritus of the Philippine Textile Council; Kaye Tinga, President of the Cultural Center of the Philippines; Lucky Ou, Conrad Manila’s General Manager, and four featured artists, including Kristine de Jesus, Anita del Rosario, Jane Ebarle, and Maria Salvador.

“Her Hands: A Loom of Stories” invites guests to immerse themselves in an enriching cultural experience starting September 16 to November 15, 2025. Through these intricate works, the artists share personal narratives and celebrate the Philippines’ thriving tradition of weaving.

Exhibit viewing

All artworks are available for sale. For inquiries and more information, guests and art enthusiasts may contact +632 8833 9999 or email Conrad.Manila.info@conradhotels.com.

Art & Indulgence: “Her Hands: A Loom of Stories” Inspired Afternoon Tea Experience

Conrad Manila invites guests to indulge in a new afternoon tea experience at C Lounge, inspired by the featured art collection. Available from September 17 to November 15, 2025, this delightful culinary journey that celebrates both art and culture celebrates both art and culture through a selection of exquisite bites and sips. The artfully curated set includes baked gillardeau oysters, pan-seared lamb chops, U.S. choice beef tenderloin, pan-seared lapu-lapu, signature C Lounge burger, eton mess – signature, raspberry cheesecake, vanilla panna cotta with passion fruit and coconut sorbet, roasted coconut semifreddo with mango popsicle, and moreeach dish echoing the intricacy and cultural richness of the artworks on exhibit at Gallery C.

Guests may savor theinspired afternoon tea experience at C Lounge, complemented with welcome drinks or a pot of tea or coffee, good for two persons. For reservations and inquiries, contact Conrad Manila at +632 8833 9999 or emailMNLMB.FB@ConradHotels.com.

SMHCC’s Iconic Property in Tagaytay Honored as Tourism Pillar Awardee at DOT’s 1st Philippine Tourism Awards

Taal Vista Hotel General Manager Ramon Makilan proudly presents the Pillar Award received at the 1st Philippine Tourism Awards, joined by the department heads in the traditional Mabuhay gesture to celebrate this milestone.

Taal Vista Hotel has officially been recognized as a Tourism Pillar Awardee at the inaugural Philippine Tourism Awards, one of the highest honors in the country’s tourism sector. The awarding ceremony was held on 8 September 2025 at Okada Manila, where the hotel’s delegation—General Manager Ramon Makilan, Director of Sales & Marketing Mary Rose Lomibao, and Cluster MarComm Manager Faith Dimaano—accepted the accolade with pride.

The Tourism Pillar Award was introduced by the Department of Tourism (DOT) as part of its 50th founding anniversary celebration. This one-time recognition program honors the pioneers and trailblazers whose contributions have helped shape the Philippine tourism industry. It pays tribute to individuals, enterprises, destinations, and organizations that have stood the test of time and set the foundation for growth.

Left to Right: Ms. Faith Dimaano, Cluster Marketing Communications Manager; Mr. Ramon Makilan, General Manager; and Ms. Mary Rose Lomibao, Director of Sales and Marketing of Taal Vista Hotel.

For the enterprise category, honorees must be primary tourism establishments operating continuously for at least 50 years, while the individual category recognizes professionals with a tourism career spanning no less than 35 years. These stringent criteria ensure that recipients embody both longevity and impact.

Receiving this award further cements Taal Vista Hotel’s enduring legacy as a pillar of Filipino hospitality. Established in 1939, the hotel has remained a trusted destination for generations of travelers, seamlessly blending heritage and modern comforts. As noted by Tourism Secretary Christina Garcia Frasco, the awardees have “raised the standards” and “showcased Filipino hospitality on the world stage.”

Taal Vista Hotel, honored as a Pillar Awardee at the 1st Philippine Tourism Awards.

“We are deeply grateful to be recognized as a Pillar Awardee at the 1st Philippine Tourism Awards. This honor affirms our nearly nine decades of dedication to guest experience, cultural heritage, and service excellence,” said General Manager Ramon Makilan, underscoring the team’s continued commitment to tradition and innovation.

With this recognition, Taal Vista Hotel looks ahead to its 86th anniversary in 2025, carrying its legacy of excellence into a new era of hospitality.

For more information, please visit https://smhotels.com.ph/

Jhaena Jewels Shines at ‘Bigger and Grander’ 5th Anniversary Event

Jhaena Jewels celebrated its 5th anniversary with a spectacular two-day exclusive event, which was attended by loyal customers, celebrities, and media, highlighting the brand’s incredible journey to bring Luxury for All.

The bigger and grander “Jewel Party” event offered attendees an exclusive and unique shopping experience, featuring Jhaena Jewels’ largest collection to date, including new one-of-a-kind pieces made of gold, diamonds, pearls, and precious gemstones. The celebration was also livestreamed on Facebook, allowing customers worldwide to join the festivities. The brand hosted its first Jewel Party in December 2024.

Haena Sanbie Sia-Foo, founder and CEO of Jhaena Jewels, expressed her gratitude during the event and reflected on the brand’s humble beginnings. “When we started as a small online business, all I wanted was to make luxury accessible to everyone,” said Sia-Foo. “Today, to be celebrating this milestone with the very customers who have supported us from the beginning is incredibly humbling. We hope you’ll continue to believe in our vision and be part of our journey in the years to come.”

The event drew some of showbiz’s most prominent faces, including actresses Jennylyn Mercado and Aubrey Miles, vlogger Benedict Cua, Pinoy Big Brother: Celebrity Collab EditionBig Winner, Mika Salamanca, as well as influencers like Warren “Poca” Osinaga, Rochelle Abella, and Almira Teng

Guests were swooned with songs from Ian Veneracion, serenaded by OPM legends Dingdong Avanzado and Bituin Escalante; and entertained by powerhouse comedians and singers Kakai Bautista and Tuesday Vargas.

The event also featured fashion designer and celebrity stylist Jerald Ignacio, as well as creative director and fashion stylist Nash August, who designed looks for guests based on their chosen pieces while offering them valuable fashion advice. Feng Shui master Hanz Cua held free tarot readings and also gave a crash course on how particular jewelry and gemstones can attract different kinds of luck and power.

Highlighting the brand’s commitment to give back, Jhaena Jewels announced a milestone partnership with the I Can Serve Foundation, where the brand officially donated PhP100,000 to support the non-government organization’s efforts to help women diagnosed with or who have survived breast cancer. The symbolic check was accepted by Mika Salamanca on behalf of the foundation.

Learn more about Jhaena Jewels by visiting www.jhaenajewels.com or following them on Facebook and Instagram for new updates on their latest collection.

Corned to Conquer: San Marino Corned Tuna wins Gold at MEA 2025

San Marino proudly takes home the Gold at the Marketing Excellence Awards 2025 Philippines, a recognition of outstanding creativity and impact in marketing

San Marino Corned Tuna, a flagship product of CDO Foodsphere Inc., proudly clinched the Gold Award for Excellence in Marketing to a Specific Audience at the 2025 Marketing Excellence Awards (MEA). This recognition celebrates a campaign that struck a meaningful chord with Filipino consumers, embodying the brand’s promise of “siksik, sarap, sulit.”

The MEA is one of the region’s most prestigious platforms for recognizing outstanding brand work, celebrating campaigns that deliver meaningful impact through marketing innovation, creativity, and effectiveness. Winning Gold places San Marino Corned Tuna among the top brands in the region.

For CDO Foodsphere, this recognition is not only a win for the company but also a reflection of the trust and loyalty that consumers have given the brand over the years.

The Love You Deserve

Sarah G and Matteo share The Love You Deserve with San Marino Corned Tuna

San Marino Corned Tuna brought this vision to life with its campaign, “The Love You Deserve,” featuring the TVC Deserve, starring real-life celebrity couple Sarah Geronimo, popstar royalty, and Matteo Guidicelli, actor, host, producer, and businessman. Their wholesome and authentic chemistry lets viewers feel their love and sincerity, giving the product message genuine emotional weight:

“Sa love, ‘di puwede ang kulang.”
“For me, dapat ganun din sa tuna.”
“Ang deserve mo… San Marino Corned Tuna.
Siksik. Sarap. At Sulit.”

The campaign underscored a simple but powerful truth: just as in love, people shouldn’t settle for less when it comes to food. Filipinos deserve meals that are flavorful and satisfying—meals that reflect the care and value they give to their families. With this message, the brand struck a chord not only with taste but also with emotion, making everyday dining feel like an act of love.

Each can of San Marino Corned Tuna brings this promise to life, with less oil and packed with flavorful tuna that embodies the brand’s enduring promise: siksik, sarap, sulit. It reflects what Filipino households look for in everyday meals—food that satisfies, delights, and delivers real value. By staying true to this promise, San Marino has set itself apart in the competitive canned-goods category, offering thoughtful choices that households can rely on without compromising taste or quality.

San Marino Corned Tuna is about giving Filipino families a meal they can trust,” said Bernice Ilacad-Jalgalado, VP for Marketing of CDO Foodsphere Inc. “Winning Gold at MEA 2025 reflects the loyalty of the consumers we serve and our promise of ‘siksik, sarap, sulit’ in every can.”

Photo of MEA Gold Awards 2025 Trophy

The MEA Gold Award also acknowledges the collaborative effort behind the campaign’s success. CDO Foodsphere worked closely with its agency partners: NuWorks Interactive Labs, Inc. (lead agency, digital, PR strategy & counsel), InCircle (PR execution), and UM Philippines (media agency). This partnership ensured that every aspect of the campaign—from strategy and creative development to media deployment—reflected a deep understanding of what Filipino consumers truly value.

More importantly, the recognition validates the brand’s focus on product qualities that consumers can truly taste, see, and experience. The siksik, sarap, sulit promise isn’t just a tagline—it’s the product reality, delivering the tuna you deserve.

Discover the difference in every can—follow San Marino Corned Tuna on Facebook.

From Plate to Platform: Kenny Rogers Roasters Brings Its 30-Year Legacy of Deliciously Healthy Eating to Life with a First-Ever LRT-1 Takeover

Kenny Rogers Roasters is celebrating its 30th anniversary with a bold move that takes its message of self-love and deliciously healthy living beyond its doors. Making history as the first fast-casual dining restaurant to roll out an advertising campaign on LRT-1, Kenny Rogers Roasters is turning everyday commutes into uplifting, flavor-filled journeys.

In a crowded food and dining market, Kenny Rogers Roasters wanted its milestone celebration to go beyond recognition. It wanted to spark genuine connection to remind Filipinos that self-love and making healthier choices are worth celebrating every day.

Commutes Made More Engaging

As it marks its 30th year, Kenny Rogers Roasters is celebrating one of its most personal and empowering campaigns yet: “I Love Me Better.” The brand believes that choosing what’s best for yourself requires both intention and courage, especially when it comes to food. Through this campaign, Kenny Rogers Roasters champions self-love and deliciously healthy eating, showing that even simple choices, like opting for healthier meals, can be meaningful acts of self-care.

To bring this bold message to life, the “I Love Me Better” campaign made its mark in high-traffic, unexpected spaces—most notably through a fully wrapped LRT-1 train. The train showcased the brand’s signature colors, with handrails featuring motivational reminders such as “Be you, do you, for you,” “Celebrate small wins,” and “Healthy looks good on you.” Overhead panels were also fitted with QR codes, guiding commuters to a special landing page that extended the campaign’s message beyond the ride.

Through this website page, commuters can explore Kenny Rogers Roasters’ deliciously healthy meals. Every ride becomes a little moment of inspiration, turning daily commutes into interactive experiences.

Our 30th anniversary is not just a celebration of our past but also a promise for the future,” said Frederick Siy, President and CEO of Kenny Rogers Roasters Philippines. “For three decades, we’ve been committed to offering Filipinos meals that are both flavorful and healthy. With this milestone, we want to remind everyone that self-love and healthier choices should be celebrated every day.”

Follow Kenny Rogers Roasters’ Facebook, Instagram, TikTok, and Youtube accounts to get more updates.

RMA Studio Academy spreads love on its Third Annual Concert’s “That’s Amore, A Night At The Movies”

Homegrown Theo Tiu with Sparkle GMA’s Sandy Riccio, Rhian Ramos, RMA founder & CEO Jade Riccio, PBB finalist Vivoree and the very promising Brielle Bitanga

An enchanting night of love expressed through music and arts unfolds as RMA Studio Academy will hold its annual concert featuring its talented students and renowned celebrities for the third time.

Aptly titled, “That’s Amore, A Night At The Movies” , this event aims to showcase cinematic celebration of love expressed in musical performances. Happening on November 9, 2025, at Aliw Theatre in Pasay City, the concert takes our audience to a cinematic sanctuary, where romance meets resonance, embracing love in ever-changing seasons.

The concert repertoire features 25 captivating performances with a marvelous mix of production numbers, heartfelt solos, and seamlessly woven medleys, carefully curated to elicit emotion, celebrate storytelling, and bring the theme of love to life on stage.

Expect a live orchestra performing timeless romantic hits including “That’s Amore, A Night At The Movies” by Dean Martin. RMA students will have their solo, duet, trio, and group performances accompanied by orchestra.

Also not to miss is the special duet performance by RMA’s founder and Asia’s Jewel, Jade Riccio and music icon and legendary singer, Jose Marie Chan.

From left to right: Dr. Maria Cielo Vida – representing BTS ARMY, Bangtan Ajumma – sponsor, Asia’s Jewel Jade Riccio, Ms. Dang Koe – ASP Chair Emerita, Peng So – ASP Board Trustee, Helen Cheng – ASP Board Trustee, and RMA Senior Coach Vida Mirang

Another highlight of this concert is the much-anticipated special performances of RMA Celebrity Students including Michelle Dee, Maymay Entrata, Rhian Ramos, Ina Raymundo, Pepe Herrera, Rain Celmar, Vivoree Esclito, John Arcenas, Renzo Jaworski, Jema Galanza Imogen, Tali Sotto, Amari Sotto, Scarlet Snow Belo and Zia Dantes.

Before the concert, there will be an “Amore Wall” where attendees can write their favorite love quotes or dedicate songs they love to hear.

As RMA continues its advocacy of transforming lives through music, part of the proceeds from this concert will be donated to Autism Society of the Philippines (ASP).

Ms. Riccio invites everyone to show love and support to this upcoming concert. “I appreciate your support to our last year’s concert and I hope you will do the same this year,” tells Ms. Riccio.

For ticket information and prices, please visit https://www.ticket2me.net/.

For other details about this musical extravaganza, please contact Ms. Veronica Ramos-Baun at 0918-8133333 or send her an email at vrbaun@jnbrandingconsultancy.com. Please follow RMA’s official social media pages for updates

 RMA website | RMA facebookRMA IG |RMA Youtube

Conrad Manila Unveils ‘Mid-Autumn Blooms’ Mooncake Collection, Exclusively at China Blue by Jereme Leung

This Mid-Autumn season, Conrad Manila invites guests to celebrate moments of reunion with ‘Mid-Autumn Blooms’, an elegantly handcrafted mooncake collection available exclusively at the hotel’s award-winning restaurant China Blue by Jereme Leung. Offered until 6 October 2025, the collection draws on the festival’s timeless themes of prosperity, harmony, and togetherness, refined through contemporary craftsmanship and culinary heritage.

Presented in two specially curated sets, the ‘Mid-Autumn Blooms’ collection at China Blue by Jereme Leung celebrates the season with elegance and intention – perfect for both personal gestures and professional gifting.

  • Moonlit Fleur (PHP 6,888 nett)  


Encased in a blush-pink floral box with sophisticated detailing, this luxury set is a graceful tribute to the season. It features four refined flavors, including the sublime yuzu fruit – a prized aromatic citrus cherished in East Asian cuisine for its delicate brightness and rarity. Two options are available:

Flavors:

Option 1:

  • Four (4) pcs Baked Yuzu and Mixed Nuts  

Option 2:

  • Baked White Lotus with Single Salted Egg Yolk (2 pcs)  
  • Baked Red Bean with Single Salted Egg Yolk  
  • Baked Pandan with Single Salted Egg Yolk  
  • Moonlit Harmony (PHP 3,388 nett)  

Thoughtfully designed for corporate gifting and professional occasions, this set features four mooncakes in a chic sky-blue case – refined and ideal for sharing.

Flavors:

  • Baked White Lotus with Single Salted Egg Yolk (2 pcs)  
  • Baked Red Bean with Single Salted Egg Yolk  
  • Baked Pandan with Single Salted Egg Yolk  

Crafted with culinary finesse and artistic precision, Conrad Manila’s Mid-Autumn Blooms collection at China Blue by Jereme Leung invites guests to celebrate the season with lasting memories and soulful indulgence.

For inquiries and orders, contact +632 8833 9999 (landline), +63 917 650 4043 (mobile), or email MNLMB.FB@ConradHotels.com.

Employee feedback drives TELUS Digital Philippines’ enhanced financial and wellness benefits

Manila, Philippines – In today’s competitive corporate landscape, listening to employees has become a strategic imperative, not just a tick-box exercise. To better respond to employee needs, TELUS Digital Philippines has embedded a culture of continuous listening, transforming employee feedback into timely improvements in benefits, financial wellness programs, skills training, and more.

The company has institutionalized an extensive, year-round feedback system that captures employee insights from multiple channels. These include comprehensive employee feedback surveys, regular coaching, skip level sessions, focus group discussions with senior leaders, an open-door policy, 1-on-1 interactions between leaders and frontliners, and even virtual feedback touchpoints such as QR codes to submit ideas and suggestions. This robust approach ensures that TELUS Digital Philippines stays responsive and agile in addressing its workforce’s priorities.

“Some companies might consider a once-a-year employee survey sufficient, but that isn’t often enough to keep up with the evolving needs of employees,” said Anne Muñoz, Country Vice President of TELUS Digital Philippines. “Listening is not just a single checkbox for us; it’s in the DNA of how we operate. We consistently seek feedback, act on it, and communicate the enhancements to create a healthy cycle that fosters trust and strengthens our workplace culture.”

Transforming feedback into actions

Some of the most valued benefits, innovative policies, and well-loved best practices at TELUS Digital Philippines have been shaped directly by its employees’ feedback. This includes aspects of its learning and development programs, its retirement savings, and employer-matching program. Over the years, input from employees has inspired not only new programs but also enhancements to TELUS Digital’s facilities, policies, and events that make day-to-day experiences better.

Most recently, feedback has driven meaningful improvements in health coverage, financial wellness, and workplace support. Responding to employee feedback on family health coverage, TELUS Digital Philippines upgraded its HMO plans for associates, officers, and team leaders to be available from the first day of employment, and to fully cover their first dependent at no extra cost.

Similarly, the company’s Savings Allowance for Financial Empowerment (SAFE) program, which helps employees build savings and access low-interest loans, was enhanced by additional options and repayment terms. These new options have made it more accessible and manageable for employees facing unexpected expenses.

Preparing team members for the future with continuous feedback

TELUS Digital Philippines uses continuous feedback not just to improve its workplace today, but to prepare its employees for the future. Insights from surveys and conversations shape hands-on AI training and leadership programs that help its employees thrive in a fast-changing digital world. Through its proprietary AI platform, Fuel iX, employees can build customized AI copilots  to help them work more effectively and efficiently.

Leadership development is also a priority. Programs on coaching and frameworks such as the TELUS Digital Competency Framework help managers mentor effectively and personalize growth paths, using continuous feedback as a guide and a way to foster diversity of thought. Leaders are also leveraging AI-driven copilot technology to analyze feedback at scale, design SMART action plans, and provide more personalized coaching to build stronger teams.

“Managers play a key role to ensure each employee’s voice is heard, translated into action, and communicated,” Muñoz said. “Their role is critical in sustaining a culture where continuous improvement is the norm.”

With enhanced benefits, future-ready training, and a culture of continuous improvement, TELUS Digital Philippines is setting a new standard for what it means to be a people-first organization. By turning employee insights into action, the company creates a workplace where every employee feels empowered to shape a more innovative and inclusive future.